Vacancies & CV Portal

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Sugar Ray Leonard

CV Portal

Your information is completely confidential, and only available to all our Abantu Staffing Solutions Consultants.  Our Talent Acquisition Agents search the portal using key words and phrases to source candidates who meet the minimum requirements as specified by the Client.   Please ensure your profile created is completed in full and in detail, in order for us to shortlist accurately against Job Specifications

Vacancies

We invite you to apply for our current vacancies advertised below.  Should your CV be shortlisted, the relevant Consultant will contact you to discuss the position in more detail and book an appointment for an interview and screening process.

 If you have not heard back from an Abantu Staffing Solutions Consultant within 2 weeks of applying, please consider your application as unsuccessful. 

Job Title
Flying Technician
Employment Type
Full Time
Experience
3 to 5 years
Salary
Negotiable
Job Published
02 February 2024
Job Reference No.
4186229263

Job Description

REQUIREMENTS

  • B.Sc. Electronics or equivalent 3-year tertiary qualification from a recognised tertiary institution
  • Minimum of 3 years post-graduate experience related to mechanical and electrical fault finding and development of technical solutions
  • Previous experience in dealing with automotive product support issues of a technical nature
  • Literature authoring skills in any Windows-based PC language
  • Thorough vehicle product knowledge
  • Knowledge of the Company's group service systems
  • Knowledge of the Company's dealer network
  • Experience with EV and high-voltage systems
  • A good degree of business acumen
  • Ability to listen and communicate effectively at all levels
  • Good written and verbal communication skills at all levels
  • Good negotiation and interpersonal skills; able to deal with conflict constructively
  • Excellent planning and organizing skills, with an organized and methodical approach to tasks
  • Effective problem-solving abilities, combined with logical visual and spatial thinking skills.
  • Ability to analyse data sets effectively
  • High level of detail consciousness/ accuracy
  • High level of energy, enthusiasm and work commitment
  • Self-starter with the ability to work independently to high-quality standards
  • Be willing and able to travel extensively throughout South Africa in the ambit

RESPONSIBILITIES

  • Plan, prepare and do technical dealer analysis
  • Flying nationally to repair complex problems to the correct safety and quality standards on vehicles at the Company's dealers
  • Performing root-cause analysis of complex vehicle problems and assisting in developing dealer training content and material to address shortcomings
  • Planning and preparing dealer analysis, identifying weak areas in the Company's dealer network on technical issues and non-conformance to the Company's Service Core Process
  • Ensuring the most economical method of diagnosis and repair is available to the Company's dealer network
  • Assess training needs and recommend actions
  • Analysing technical skills gaps at the dealer and conducting in-house training at the dealer level
  • Analysing tools and equipment status at the dealer level and recommending corrective actions
  • Reporting back to the Company on the technical requirements for its dealer network and recommending specific training programs to address the identified shortcomings
  • Up-skilling the Company's dealer network on the vehicle diagnosis process
  • Developing and implementing a user-friendly feedback loop for guided fault-finding telematic support for the dealer network
  • Liaising between all divisions within the Company
  • Establish a working relationship with the technical support centre and customer interaction centre
  • Implement a process of identifying weak dealers based on the information from TSC and CIC
  • Agree on the dealers that need attention with TSC and CIC
  • Implement regularly scheduled meetings with TSC/ CIC to follow up on actions taken and agree on the next actions
  • Together with TSC/ CIC plan for and ensure that high-profile customer cases are given priority
  • Providing support with the preparation of new model launch vehicles
  • Providing support concerning the repeat repair reduction programme
  • Reporting to the Company's management
  • Implement systems of reporting to the Company's management on dealer network progress and the status on actions conducted by the flying technician
  • Integrate the regional after-sales manager in the dealer visits to ensure that action plans are properly implemented and monitored

Skills

Industries

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