Overview:

Responsible for ensuring all system checks, campaign management and warranty activities are conducted in accordance with customer and company standards.

• Valid Code B (08) driver’s license with no endorsement
• Grade 12 with English fluency (written and spoken)
• Relevant Technical qualification (certified mechanic – red seal/ certified trade tested)
• 3-5 years relevant experience
• Knowledge of Automotive systems (vehicle layout, function and location of parts)
• Knowledge of mechanical issues, warranties, service and general repairs
• Organisational, customer service, communication, interpersonal, & training skills
• Ability to work under pressure and meet strict deadlines
• Advanced Computer literacy: Microsoft word; Excel; Internet; Microsoft outlook

Responsibilities:

• Ensure work on all vehicles are conducted in accordance with relevant standards and procedures:
• Conduct system checks and campaign management activities on vehicles
• Conduct fault finding investigations on problem vehicles
• Ensure all repairs and maintenance, part replacement of vehicles is conducted in accordance with the clients and the company’s standards.
• Conduct warranty repairs on vehicles as and when required
• Ensure all tools and equipment are in good working condition
• Adhere to all safety requirements and ensure correct PPE is worn at all times
• Responsible for ensuring the workshop and work areas are kept clean and tidy at all times
• Ensure all incidents and “near misses” are reported immediately to relevant personnel
• Ensure Incident / Accident / CAR reports are compiled & reported according to standard.
• Responsible to train other hourly paid technician in doing complex campaigns
• Ensure that tasks at hand are completed within the quoted time
• Conduct time estimation for campaigns requested for the input for quoting purposes
• Establish tools, equipment and support labor required for the requested campaigns.
• Provide daily / weekly plans for the campaigns to be done and completed.
• Responsible for documentation of all units done for tracking purposes.
• Ensure department adheres to ISO 45001 quality processes and standards

Competencies:

• Communication skills
• Attention to detail
• Team work
• Judgement and Decision making
• Integrity and professionalism