For the Job Seeker

This page shows a list of our current vacancies, or to register your profile on our Candidate Database.

When registering, or applying for a position, you will be taken to our Candidate Database Management System at Dittojobs.

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Job title: IT Technician (Contract)
Employment type: Contract
Experience: 4 to 6 years
Salary: Negotiable
Job published: 15 February 2021
Job reference no: 3628682499

Job Description

Tasks:

  • On-site support of end users
  • Support of HP computers, OS Windows 10, O365 Applications
  • Support of Ricoh multifunctional devices
  • Support of the Avaya telephone system
  • Tracking and processing of incident tickets and requests until completion, as well as updating them as required
  • Diagnosis and solution of infrastructure problems, implementation of corrective solutions
  • Focus on excellent customer service
  • Application of defined best practices and standards and the documentation of processes
  • In addition to the tasks mentioned above, other activities and responsibilities may be defined individually

Qualification

    • Degree as IT specialist or comparable training
    • At least two years' professional experience in a similar role
    • Good knowledge in English in word and writing.
    • Good knowledge of the Microsoft Windows 10 and the O365 environment
    • Experience with HP hardware would be an advantage
    • Distinct customer service orientation.
    • Ability to communicate relevant information in a user-friendly non-technical language.
    • Efficient workload prioritization and good problem-solving skills
    • Experience of working in a team-oriented environment.
    • Experience with ITIL would be an advantage

Skills:

Industries: